Pre-sale  

We provide presales service in various forms, for example, making investment budget, manufacturing planning, etc. So that customers make a reasonable plan with less cost.

In-sale    

Detailed design of lay-out that is the position of the procession

Technological information of the machine you want

Schedule about design, manufacturing and installation

Working & Producing progression

Training course for the technician so that the installation is safe and standard 

After-sale  

For customers buying our products, we provide them free training so that they can use and maintain 

the machine independently.  Our Warranty is 1 year for whole machinery. We will provide the technical

 advice and find the solution immediately for you when the machine is in trouble-shoot. For those wear parts, we guarantee the high quality parts for long-term supply.

Yongkang Horus Industry and Trade CO.,LTD., headquartered in Yongkang, Zhejiang, the famous hardware capital of China, a national high-tech enterprise, is a large-sized integrated export-oriented company by packing of R&D, production and sales of household stainless steel food grinder, herb grinder, powder machine.

Founded in 2013 and with the fast development within 2 years, Tianqi has been available the capacity to produce 10,000 sets grinders/ month for over 10 models. As one of the largest research, development, production and export base for grinder in China, Tianqi has already sold products to over 20 countries and regions in Asia, Middle East, Europe, America and etc..

By covering a land of 30,000 sq. meters and with the fixed assets of CNY1.0 million, annual production value of CNY10 million and over 10 patents for appearance, invention and utility model, Tianqi is the leading enterprise in grinder field, famous Zhejiang brand, famous export brand of Zhejiang, excellent enterprise in Jinhua

With the working style of “Keep enterprising, innovative and practical”, Tianqi continuously expands, innovates, and takes the one to produce new, novel and special products and develop kitchen machine as its own mission, advocate technological innovation and serve the society. Horus is dedicated to breaking new ground in the high-new kitchen machine field.

Q: This is my first time to import, how can I trust your company and ensure to get the

     goods if order from you.

A: We are in this business for 4 years and we are alibaba legitimate certification

    company (VIP), Alibaba company is the third party to ensure the safty of your goods

    and your order.

Q: Why should we choose your company?

A: We have professional team in rich experience for 4 years, and we do grinder production,  inspection and shipping for you, and ensure the goods be safety, it save your

time and cost though you are not in china.

Q:Can your company accept the customized product?

A:Yes,OEM &ODM service is available.We can make the products according to your size,design,color, It will be better if you can send us the product pictures for our reference.

Q:Can we order a sample to check the product quality?

A:Yes,of course.

Q:Can I get free samples?

A:For samples matter, we will charge sample first, and will refund the sample cost after you place massive order.

Q:What is your MOQ?

A: For OEM order, 1000 pcs. If any brand is OK, 100 pcs.

Q:Can we order a trial order to test the market?

A:Sure, It’s  OK.

Q:Can the product be printed our Logo?

A: Yes

Q:How is delivery?

A: 10-15 days after design /confirm/i.

Q:What about Payment term?

A:50% TT deposit+50% TT before loading(50% against B/L coppy for order cutomers)